Problem downloading file from server

1) First, check your compatibility. You can use the add-in with Microsoft PowerPoint and Word. Microsoft Office 365 for PC, Mac, or Web is required.

Specifically:

  • PowerPoint 2013 Service Pack 1 or later
  • PowerPoint 2016 for Mac
  • PowerPoint 2016 or later
  • PowerPoint Online
  • Word 2013 Service Pack 1 or later
  • Word 2016 for Mac
  • Word 2016 or later
  • Word Online

2) Upgrade Microsoft Office.

3) Open PowerPoint/Word first and then select the add-in link.

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