Icon will not insert

  1. In certain web browsers you may need to allow cookies for the add-on to work. 
  2. Make sure you have an internet connection.
  3. Is the icon locked? Most icons need a paid Noun Project subscription to access. You will need to log in to your Noun Project account in the add-on.
  4. Double check you are logged into correct account by logging out and logging back in.
  5. Check your program’s compatibility

Our add-on requires one of the following versions:

  • Adobe Illustrator Creative Cloud 2016+
  • Adobe Photoshop Creative Cloud 2016+
  • Adobe InDesign Creative Cloud 2016+

6) You cannot insert icons into a Locked Layer in Illustrator. Unlocking that layer will resolve the issue.

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